Shipping Policy

Last updated: August 2026

Thank you for shopping at ShopRokka! Here's everything you need to know about how we ship your orders.

Processing Time

Orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-3 business days (where available)

Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.

Shipping Rates

Shipping rates are calculated at checkout based on your order total and delivery location. We offer free standard shipping on qualifying orders — the current threshold is displayed at checkout.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.

Shipping Locations

We currently ship within the United States. International shipping may be available for select locations — please contact us for more information.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we'll work with the carrier to resolve the issue as quickly as possible.